Flooffence, LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], or any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

Personal Information

We may collect personal information that you provide to us when you:

• Register for an Account: Name, email address, phone number, mailing address, username, password.
• Make a Purchase: Credit card number, billing address, shipping address, transaction details.
• Contact Us: Email address, phone number, any other personal information you choose to provide, including the content of your communication.
• Sign Up for Newsletters: Name, email address, interests, and preferences.
• Participate in Surveys or Promotions: Name, email address, demographic information, survey responses, and any other information you provide in connection with the survey or promotion.
• Post on Public Forums: User-generated content, such as comments, reviews, or forum posts.

Automatically Collected Information

When you access the Site, we automatically collect certain information about your device, including:

• Log Information: IP address, browser type, Internet service provider, referring/exit pages, operating system, date/time stamps, and clickstream data.
• Device Information: Information about your device, including hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixel tags, and other tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. For detailed information on our use of cookies, please see our [Cookie Policy].

Information from Third Parties

We may obtain information about you from third-party sources, including:

• Social Media Networks: If you connect your social media account to your account on our Site, we may receive information from the social media platform, such as your name, profile picture, gender, birthday, email address, friend list, and other information based on your privacy settings on that social media platform.
• Partners and Service Providers: Information from third parties that provide us with additional information about you, such as demographic data, marketing data, and additional contact information.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Improve Services: Operate, maintain, and improve the Site and our services. This includes using data analytics to improve the user experience, enhancing the functionality of our services, and ensuring the security of our platform.
• Process Transactions: Process your purchases and send you related information, such as order confirmations, invoices, shipping notifications, and delivery confirmations. This also includes processing returns and handling customer service requests.
• Communicate with You: Send you technical notices, updates, security alerts, support messages, and respond to your comments, questions, and customer service requests. Communication may occur via email, phone, SMS, or other digital channels.
• Marketing and Advertising: Send you promotional messages and content, and provide you with advertisements, content, or features that match your profiles or interests. This includes sending newsletters, special offers, and other promotional information that may be of interest to you, as well as personalizing your experience with targeted ads and content.
• Analyze and Improve: Monitor and analyze trends, usage, and activities in connection with our services to improve the Site and user experience. This includes conducting research and analysis to better understand your needs and preferences, and to develop new products and services.
• Security and Fraud Prevention: Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Flooffence, LLC and others. This includes implementing and maintaining security measures to protect your information and monitoring for security breaches and other suspicious activity.
• Compliance: Comply with legal requirements and enforce our terms and policies. This includes responding to legal requests and preventing harm to our users, employees, and the public.

How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In such cases, your information may be among the assets transferred.
• Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). This includes sharing information in response to legal processes such as subpoenas, court orders, and administrative requests.
• Protection of Rights: To protect the rights, property, and safety of Flooffence, LLC, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
• Consent: With your consent or at your direction. We may share information with third parties when we have your consent to do so.

Your Choices

Access and Update Your Information

You can access and update your personal information through your account settings. If you need assistance, please contact us at flooffence@gmail.com 

 We will make reasonable efforts to update your information as soon as practicable.

Opt-Out of Marketing Communications

You can opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us at flooffence@gmail.com 

If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations. You can also manage your email preferences through your account settings on our Site.

Cookies and Tracking Technologies

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly. For more information about how to manage cookies and other tracking technologies, please see our [Cookie Policy].

Data Security

We use reasonable administrative, technical, and physical measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, secure socket layer (SSL) technology, and access controls. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, securely store your personal information and isolate it from any further processing until deletion is possible.

Children's Privacy

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information. If you believe that we might have any information from or about a child under 13, please contact us at flooffence@gmail.com 

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. However, we will take measures to ensure that your personal information remains protected in accordance with this Privacy Policy. This includes implementing appropriate safeguards such as Standard Contractual Clauses or relying on the EU-U.S. Privacy Shield framework, as applicable.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to certain exceptions prescribed by law.
• Restriction: Request restriction of processing of your personal information.
• Objection: Object to the processing of your personal information, including for direct marketing purposes.
• Data Portability: Request transfer of your personal information to another party in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at flooffence@gmail.com 

 We will respond to your request in accordance with applicable law. We may need to verify your identity before fulfilling your request, which may include requesting additional information from you.

Changes to This Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

FLOOFFENCE LLC
16192 Coastal Highway, Lewes
Delaware19958, Country of Sussex 

Email: flooffence@gmail.com